Customer Service Representative (Graduate Opportunity) Overview An excellent opportunity for a graduate or early-career candidate to join a growing, fast-paced environment. This role offers a strong foundation in customer service, operations, and business processes, with opportunities to develop valuable skills and progress your career. Key Responsibilities Manage customer queries via phone, email, and online systems Support customers with online ordering and process orders Take ownership of queries, ensuring timely and effective resolution Assist with account administration including order entry, reporting, and stock adjustments Generate reports and support internal processes Work with cross-functional teams to meet deadlines and service levels Use internal systems to help improve customer experience Skills & Experience Recent graduate or experience in a customer service/administrative role Strong communication skills with a professional and friendly approach Willingness to learn and take ownership of tasks Good organisational and time management skills Strong attention to detail and problem-solving ability Ability to work independently and as part of a team Proficient in Microsoft Office (Word & Excel) Qualifications Degree preferred (or equivalent experience) GCSEs (or equivalent), including Maths and English + 1 years Customer Service/administration support experience If interested in this opportunity apply below or contact Eunice in Haughey Recruitment to discuss further on Benefits: Parking Pension Fund Paid Holidays