Customer Care Assistant - Full Time - Canklow Rotherham
Location: Rotherham, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 5c14413da2ec
Job Views: 4
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description:
Overview
McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in our fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. The ability to sustain high energy levels while working efficiently and productively is also required.
Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.
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