Salary: £28,000 - 34,000 per year Requirements:
* ###
* Proven expertise in technical support and troubleshooting.
* Proficiency in answering the phone and communicating with customers.
* Strong problem-solving skills with meticulous attention to detail.
* Outstanding communication and customer service abilities.
* A proactive, self-motivated approach with the ability to work independently and as part of a team.
* Relevant IT certifications or training (CompTIA, Microsoft, or equivalent qualifications are advantageous).
* Experience with Microsoft 365 Support: 2 years (required).
* Experience in IT Support: 2 years (required).
* Fluent in English (required).
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Responsibilities:
* Provide exceptional technical support to clients, resolving IT issues efficiently and effectively.
* Support the full Microsoft M365 Suite of Apps, Backend, Defender, and Azure.
* Diagnose and resolve software and network-related problems.
* Perform routine maintenance to ensure system reliability and performance.
* Deliver excellent customer service, maintaining clear and professional communication with clients.
* Collaborate with a talented team to develop innovative IT solutions.
* ###
Technologies:
* Azure
* Backend
* Support
* Microsoft 365
* Network
* Security
* Office 365
* Cloud
More:
At JMV Solutions Ltd, we have been at the forefront of providing proactive IT support services to businesses across Devon and beyond for over a decade. We specialize in managing and optimizing IT systems to help businesses thrive, delivering tailored managed IT services to enhance security, streamline efficiency, and drive success.
We are seeking a motivated and skilled IT Support Technician to join our team in Newton Abbot. This full-time, on-site role offers the opportunity to work with diverse clients and cutting-edge technologies.
By joining us, you’ll become part of a passionate and dedicated team driving innovation in IT support. We offer opportunities for professional growth and development through training and certifications, a competitive salary and benefits package, and a collaborative and inclusive work environment.
If you're ready to take the next step in your IT career and make a real difference in the way businesses manage and utilize their technology, we can't wait to hear from you!
last updated 48 week of 2025