Account Manager – Healthcare Communications (Permanent)
Account Manager – Healthcare Communications (Permanent)
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Award-winning healthcare communications agency seeks a candidate with ambition, a passion for science and 2–3 years’ experience in account handling role within a medical education or healthcare communications agency to join our team.
Job Title: Account Manager – Healthcare Communications (Permanent)
Location: Hybrid / Remote – Office based in London
Type: Full-time, Permanent
Salary: Competitive, based on experience
Start Date: ASAP
TO APPLY FOR THIS ROLE, YOU MUST SEND YOUR CV AND COVER LETTER TO: hello@clarkhealthcomms.com
Who we are: Clark Health Communications (CHC) is an independent, award-winning agency based in central London. We are a small, experienced team motivated by the belief that communications is at the heart of addressing many of the key questions and challenges in fighting disease and maintaining health. In May 2025, we were ranked no. 23 in the 2025 PR Week UK Top 150 Healthcare Table, with 35% growth over the last year.
What we do: We help clients turn the potential of new medicines, technologies and services into progress for patients. We do this through a wide variety of projects, which include communicating the latest clinical data and opinion at scientific meetings and creating materials for healthcare professionals on how to integrate new medicines into local healthcare systems and communicate effectively with patients about treatment choices and expectations.
Who we work with: Our clients include pharmaceutical companies, health technology companies, health start-ups and patient groups.
What you will need: The ideal applicant will have:
* Qualifications: Degree-level scientific subject.
* Previous experience: Minimum 2–3 years’ experience in account handling role within a medical education or healthcare communications agency.
* Project, team and client management: Run multiple projects confidently and calmly, motivate and manage internal teams and develop strong client relationships.
* Critical thinker: Develop strategic plans, solve problems and create opportunities for growth.
* Client service mindset: Accountable for client satisfaction with excellent attention to detail and pride in quality of work and agency reputation.
* Industry aware: Understand pharmaceutical industry and scientific/medical terminology and be able to work in line with compliance processes (e.g., UK ABPI Code of Practice).
* Veeva Vault PromoMats: Competent in managing the upload and anchoring of materials and actioning of amends, with a solid understanding of how to interpret and reference clinical trial and research data.
* Event management: Experienced in organising scientific symposia, standalone meetings and webinars, including speaker management.
* Content generation: Excellent writing skills with experience of developing event invitations, delegate communications, agendas, slide decks and meeting reports.
* Finances: Strong financial management skills, including budget development, tracking and reconciliation.
* Agency contribution: Eager to take on agency responsibilities, contribute to growing the business and shape the future direction of CHC.
* Collaborative: Work with cross-functional teams, including medical writers, and digital and creative partners, to deliver high-quality and scientifically accurate materials that meet our clients’ strategic objectives.
* Competitive, based on experience
* Annual salary review
Learning, inspiration and wellbeing benefits
* Regular career review and development assessment with your line manager leading to merit-based promotions entirely led by pace of employee development
* Internal and external training opportunities
* 25 days annual leave (with the potential for this to increase based on length of service) plus an additional 3 days between Christmas and New Year
* Flexible working hours and remote working options [further details below]
* 1 volunteering day per year
* Annual allowance for learning, inspiration and wellbeing
* Travel season ticket loan and cycle to work scheme
* Private health insurance
* Pension scheme [full details available to successful candidate]
* Discretionary bonus scheme [full details available to successful candidate]
Interested in this role?
* Submit your CV and cover letter to hello@clarkhealthcomms.com by Friday, 20 June.
* Candidates who are shortlisted at the first stage will be invited to take part in a video interview via Teams – date to be confirmed.
* Successful candidates from the video interviews will be invited to a second stage, in-person interview – details will be shared on invitation.
We are unable to provide feedback to candidates who are not shortlisted for video interview.
WFH flexibility
We are an agency that is supporting fully flexible/remote working depending on individual preferences. However, the successful applicant must be able to travel into our central London offices near Farringdon when necessary and requested.
At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas as this time.
CHC does not discriminate againstjobapplicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Public Relations and Communications Services
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