What you’ll be doing:
* Plan and coordinate the delivery of an online picking and delivery team to ensure the success of the in-store online service.
* Be a visible leader, engaging and coaching a large team of shoppers and drivers to provide a seamless and safe shopping experience for all customers, both online and in-store.
* Collaborate with other managers to enhance the overall shopping experience in the store.
* Manage people by overseeing performance, capabilities, conducting disciplinary actions, and ensuring accurate scheduling and pay.
Our online teams typically work early mornings, from 04:00 to 08:00, to pick items for deliveries.
What makes a great online manager:
* Experience in line management within a fast-paced, operational environment.
* Exceptional customer service skills and the ability to coach a team to achieve the same.
* Proven track record of meeting KPIs or other performance metrics.
* Ability to handle disciplinary, performance, and employee relations issues.
* Leadership skills with the confidence to operate independently in the absence of senior management.
Working for us has great rewards
Salary depends on your experience, store size, complexity, and location. We also offer a range of benefits, including:
* 10% discount at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s and at Argos on paydays.
* Annual bonus scheme based on performance.
* Free food and drinks in stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Matching pension contributions of 4-7.5%.
* Sainsbury’s share scheme for employee investment.
* Wellbeing support, including counseling and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme for bikes and equipment.
* Discounts on gym memberships, holidays, retail vouchers, and more.
An inclusive place to work and shop:
We are committed to inclusivity, ensuring all colleagues can reach their potential and every customer feels welcome. We offer family-related leave, support for carers, diversity initiatives, mentorship, training, and career growth opportunities. To learn more about our inclusivity efforts, please visit here.
If you require reasonable adjustments during the application or interview process, please let us know, and we will support you.
Leading in our stores:
Our management teams are the driving force behind our success. With strong leadership, a passion for service, and a proactive approach, they empower teams to excel daily. They focus on product availability, safety, and seamless operations, making work rewarding for colleagues and shopping a superior experience for customers. This is how we bring our purpose to life through impactful actions.
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