About The Role
Onsite Technical Manager (Full‑Time) – Coventry, West Midlands – Full‑time. LiveBuzz, an award‑winning provider of Event Registration and Event Websites, now part of Eventim, is expanding. We’re entering an exciting growth phase and looking for an Onsite Technical Manager who’s ready to jump into a fast‑paced, people‑focused, tech‑driven environment.
As an Onsite Technical Manager, you’ll be at the heart of some of the UK’s biggest conferences and exhibitions. You’ll prepare and deploy specialist registration equipment, help design and deliver seamless onsite registration experiences, and work closely with our logistics team to move kit across the UK and occasionally worldwide. When working away from the office, travel, food, and accommodation are covered by the business. This is a full‑time position, generally following standard office hours – but the events world isn’t strictly 9–5, so flexibility around evenings, weekends, and travel is essential. You should be based within 30 miles of our Coventry office and ideally hold a clean UK driving licence.
Key Responsibilities
* Lead the charge: Manage onsite registration for events of all sizes, from intimate conferences to massive 80,000+ attendee gatherings.
* Be the go‑to person: Serve as the main onsite contact for clients, ensuring everything runs like clockwork.
* Tech operations: Set up, operate, and break down registration equipment with ease.
* Problem solver: Quickly troubleshoot technical issues to keep things on track.
* Customer care: Build strong client relationships and deliver top‑notch service.
* Crowd management: Oversee entrance and queue operations to ensure a smooth flow of attendees.
* Event expertise: Advise clients on best practices to enhance the onsite experience.
* Quick study: Get up to speed on the event industry and our services.
* Adapt on the fly: Thrive in a fast‑paced, ever‑changing environment.
What You Bring
* Strong communicator: Skilled at clear, effective communication and keeping everyone in the loop.
* Technical know‑how: Experience in hardware setup and configuration is essential.
* Microsoft proficiency: Familiarity with Microsoft products is a plus.
* Proven leader: Led teams in high‑pressure situations and know how to get the best results.
* Organised & efficient: Excels at juggling multiple tasks and meeting deadlines.
* Quick learner: Picks up new processes and technologies quickly.
* Cool under pressure: Stays calm and focused, even in the most dynamic environments.
* Ready to travel: A full UK driving licence and flexibility to travel are required.
* Flexible approach to working hours: Not every day is a 9‑5.
Who You Are
* Analytical & solution‑oriented: Approaches problems methodically and focuses on solutions.
* Proactive problem solver: Solves a problem before it happens regardless of what it takes to do so.
* Detail‑focused: Thorough and takes pride in getting the details right.
* Team player & leader: Works well with others but isn’t afraid to take the lead when needed.
* Process‑driven: Appreciates structure and follows processes diligently.
* Time‑savvy: Manages time effectively and meets deadlines consistently.
* Flexible & positive: Adaptable, enjoys challenges, and maintains a positive attitude.
* Customer‑focused: Dedicated to delivering exceptional service and exceeding client expectations.
Ready to Join Us?
If this sounds like the perfect next step in your career, send your CV – plus a few words on why you’re the right fit – to recruitment@livebuzz.co.uk.
About LiveBuzz
LiveBuzz enhances the professional lives of event organisers and event marketing managers by delivering industry‑leading registration services, event websites, and event staffing solutions. Now part of Eventim, we’re on an exciting journey of growth – and the right candidate will grow with us.
LiveBuzz is an award‑winning provider of event registration, event websites, and event staffing. LiveBuzz makes the professional lives of event organisers and event marketing managers better. Our parent company is Eventim and LiveBuzz is in an excellent position for growth and can offer the right candidate an exciting career.
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