About the job you’re considering
We are looking for a People Lead to join Capgemini and play a key role in shaping high‑performing, engaged teams across our organisation. This role is central to supporting our people through meaningful performance and career conversations, while ensuring they are set up to succeed in complex, customer‑focused environments.
You’ll work closely with stakeholders across accounts to support resource planning, resolve people‑related challenges, and contribute to the overall success of delivery teams. Balancing empathy with accountability, you’ll help drive performance, build capability, and foster an inclusive culture where individuals are encouraged to bring their whole selves to work and do their best work.
Frequent travel to Barrow‑in‑Furness will be required to be successfully appointed to this role (Tues/Wed/Thur). Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your role
* Ensure the support of performance reviews, career conversations and general leadership of people to get the best from them.
* Drive the attainment of objectives, contribute to those objectives and drive success overall in the team.
* Support, understand and empathise with account challenges and complexities and to ensure resolution of such.
* Act as a point of escalation for account issues related to people, resource planning and new work take on.
* Manage the costs of resources, undertake hiring and other items to ensure the right people are in the right places.
* Where needed, support meetings to resolve concerns, define best practice approaches and ensure successful delivery.
Your skills and experience
* Knowledge of End User Services / Digital Modern Workplace would be advantageous.
* ITIL understanding / applications would be of benefit.
* Refined communication and organisational skills and the ability to talk to Engineers, End users, Senior Management, and Third‑Party suppliers amongst others.
* Experience of leading multidisciplined teams with differing priorities.
* Financial acumen for management of costs.
* Coaching and/or mentoring experience.
* Able to resolve and have difficult conversations with regards to approaches and performance.
We are a Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
* Declare they have a disability, and
* Meet the minimum essential criteria for the role.
Please opt in during the application process.
Your security clearance and pre‑employment checks
If you are successfully offered this position, you will go through a series of pre‑employment checks, including identity, nationality (single or dual) or immigration status, employment history for the last 3 continuous years, and an unspent criminal record check (known as Disclosure and Barring Service). To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
Make it real – what does it mean for you?
Flexibility to work your way
You will be encouraged to have a positive work‑life balance. Our hybrid‑first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements.
Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained “Mental Health Champions” across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s “learning for life” mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Shared energy
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
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