To ensure the effective project management of allocated new build, refurbishment, and construction projects in line with Building Regulations, Fire & Life Safety Regulations, Asbestos Management procedures, and CDM Regulations to protect the Selfridges property portfolio. Through managing the RIBA design, development, and implementation stages, the Project Manager will deliver projects within the required time, cost, quality, and regulatory parameters, aligning with Selfridges' standards and aspirations.
AREAS OF RESPONSIBILITY
This critical role supports the Senior Project Manager in delivering refresh and strategic masterplan projects across all stores, developing the Selfridges brand and built environment. The role involves interfacing with the Selfridges Steering Group, project teams, and major stakeholders, ensuring coordinated planning and communication. Understanding delivering construction projects in a retail environment, especially in luxury department stores, and liaising with multiple stakeholders at all levels is essential. The role also includes managing project aspects such as daily project tasks, program, budget, and administration.
Managing Projects
* Full project lifecycle ownership, from initiation to completion, for multiple projects, focusing on budgets and compliance with Building Regulations, F&LS, and H&S.
* Assist in producing clear briefs, programs, phasing, and cost plans.
* Procure design services in line with RIBA processes.
* Liaise with stakeholders throughout the project lifecycle.
* Attend and chair design and progress meetings.
* Coordinate with brand/concession briefings and external parties.
* Support procurement, tendering, and contractual arrangements.
* Manage costs through formal financial controls and benchmarking.
* Monitor and review project programs.
* Ensure projects meet quality standards and legislative requirements.
* Obtain internal design approvals and financial sanctions.
* Report progress and issues, proposing solutions.
* Manage project documentation and produce snagging reports.
Managing Teams
* Manage internal and external project teams and suppliers.
* Monitor team performance and manage changes or conflicts.
Communication
* Implement communication plans.
* Communicate effectively internally and externally.
* Present at board and store levels confidently.
* Seek feedback and respond constructively.
* Build good relationships with colleagues and external parties.
Office Administration
* Manage communication and records, ensuring governance compliance.
* Develop and follow audit procedures for projects.
Health & Safety
* Minimize health and safety risks.
* Ensure familiarity with Building Regulations, H&S legislation, fire strategies, and emergency procedures.
* Ensure compliance with CDM Regulations and legal governance.
Business Goals and Brand Values
* Promote understanding of Selfridges’ brand values internally and externally.
* Align project activities with business goals.
KEY COMPETENCIES
* Advanced project management skills.
* Knowledge of Building Regulations, F&LS legislation & RIBA design process.
* Experience managing multiple retail fitout and construction projects.
* Excellent communication and influencing skills.
* Strong negotiation skills.
* Empathy for brand development.
* Ability to coordinate and motivate virtual teams.
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