We are seeking an experienced Operations Manager to join our team.
Job Description
The ideal candidate will possess flexibility, objectivity, and a deep understanding of workplace challenges, enabling them to translate these insights into effective strategies.
* Serve as the primary point of contact for all facilities management concerns across all locations.
* Oversee external suppliers and contractors to ensure optimal delivery and effective cost control.
* Create and enforce policies, procedures, and best practices for support services operations, with a focus on improving efficiency, effectiveness, and safety.
* Collaborate with various departments to ensure seamless operations, including staffing levels, scheduling, resource allocation, and inventory management.
* Propose innovative ideas to enhance operational efficiency and contribute to strategic planning.
* Directly manage all members of the Operations Department.
* Support the Director with business expansion projects.
* Assist in handling all Health and Safety-related matters.
* Work with the Finance Director and HR Manager as needed, including on budgeting and staffing matters.
* Help with the organisation of fairs and events.
Key Skills and Qualifications
* Experience managing several sites.
* Comprehensive understanding of health and safety regulations
* Extensive knowledge and experience of project management with multiple stakeholders
* The flexibility and confidence to communicate with a wide variety of suppliers, contractors and clients, in-person and via email.
* A resourceful and pragmatic approach to problems, and ability to remain calm under pressure.
* Excellent spoken and written English.
* A team-player with great communication and interpersonal skills.
* Be meticulous and highly organised, with a keen eye for detail and ability to multi-task.
* Commercial and strategic planning experience/awareness.
* Experience leading and managing a team.
Benefits
* 21 days' annual leave plus bank holiday, holiday purchase scheme, staff parties, employee assistance programme, 7% employer pension contribution (subject to the employee making their contribution of 3%), season loan ticket, Cyclescheme, enhanced sick pay, enhanced maternity pay, enhanced paternity leave and pay, virtual GP access, seasonal flu jab voucher.
What You Will Need to Do
* Serve as the primary point of contact for all facilities management concerns across all locations.
* Oversee external suppliers and contractors to ensure optimal delivery and effective cost control.
* Create and enforce policies, procedures, and best practices for support services operations, with a focus on improving efficiency, effectiveness, and safety.
* Collaborate with various departments to ensure seamless operations, including staffing levels, scheduling, resource allocation, and inventory management.
* Propose innovative ideas to enhance operational efficiency and contribute to strategic planning.
* Directly manage all members of the Operations Department.
* Support the Managing Director with business expansion projects.
* Assist in handling all Health and Safety-related matters.
* Work with the Finance Director and HR Manager as needed, including on budgeting and staffing matters.
* Help with the organisation of fairs and events.