Sales Appointment Setter – The Converters Group
Location: Dunfermline, Fife
Hourly Rate + Commission + Bonus
Hours: Mon–Fri, 4pm–8pm (optional weekend hours available)
About Us
The Converters Group is one of Scotland's fastest-growing home improvement specialists, covering Conservatory Conversions, Garage Conversions, Home Extensions, Windows & Doors and more. Our Tele Sales Division is dedicated to generating and managing high-quality leads for our sales teams.
We're now looking for confident, motivated individuals to join our growing team as Sales Appointment Setters.
The Role
You'll be the first point of contact for potential customers, engaging with warm leads and booking appointments for our sales surveyors. Working afternoons and evenings, this role is perfect for someone who's target-driven, enjoys speaking to people, and wants to earn commission on top of their base pay.
Key Responsibilities
* Make outbound calls to potential customers from incoming leads
* Follow up on warm enquiries and web leads
* Qualify customer needs and book appointments for sales surveyors
* Maintain accurate records in our CRM system
* Achieve daily and weekly booking targets
* Support the wider sales team by providing quality leads
What We're Looking For
* Confident communicator with a friendly, professional manner
* Previous telesales/appointment setting experience desirable (but not essential)
* Target-driven and motivated by results
* Resilient, with a positive "can-do" attitude
* Comfortable working evenings (4pm–8pm, Mon–Fri) with optional weekend hours
What We Offer
* Competitive hourly pay + attractive commission structure
* Flexible voluntary weekend shifts to increase earnings
* Full training and support – no experience necessary
* Career progression opportunities within The Converters Group
* Friendly, supportive team environment
Job Type: Part-time
Pay: £16,000.00-£25,000.00 per year
Expected hours: 20 – 25 per week
Benefits:
* On-site parking
Work Location: In person