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Assistant commercial services manager - 32139

Durham Tees Valley Airport
Environment Agency
Service manager
Posted: 17h ago
Offer description

Job Description

At the Environment Agency we place great emphasis on diversity and inclusive recruitment. We welcome applications from all sections of the community wishing to join a workforce that embraces difference and welcomes everyone.


About the Environment Agency

We go beyond flood risk management and regulatory work to leave a lasting legacy of pride for people, communities and the environment for future generations.


Role Overview

This role supports the commercial governance of our contracts with key consultancies and contractors. You will help set up and manage pathfinder programmes that embed best practice and long‑term partnership arrangements, delivering value for money for the Agency and society.

You will be an integrated part of our national Commercial Assurance and Framework Management (CAFM) team, providing country‑wide support to Integrated Delivery Management teams and the wider Project Management community. The position will fast‑track your development of commercial and contractual expertise.

All staff are required to undertake incident response training and may be called upon to participate in incident response duties when needed.


Key Responsibilities

* Oversee commercial governance of contracts with key consultancies and contractors.
* Coordinate and manage pathfinder programmes to embed best practice and develop collaborative partnership arrangements.
* Provide country‑wide commercial assurance and governance support to Integrated Delivery Management teams.
* Build and maintain excellent internal and external relationships, becoming an expert in contractual and commercial interpretation.
* Support incident response duties as part of the incident response role.


Essential Education / Skills / Behaviours

* A‑Level qualifications, Level 3 qualifications or equivalent.
* Skilled communicator with strong interpersonal and influencing skills.
* Stakeholder management experience.
* Strong data and document‑management skills.
* Commercial acumen – ability to analyse business situations, take proportionate risks, and deliver value for money.
* Administrative skills – strong organisation, minute‑taking and report drafting.
* Willingness to shadow and undertake long‑term professional qualifications (e.g., NEC training, CIPS).
* Interest in infrastructure, construction or environmental programmes.


Desired Education / Professional Requirements

* Degree or equivalent professional qualification or experience.
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS or RICS.
* Formal training in contract management (e.g., NEC, Contract Management Capability Programme).


Document Your Suitability

When completing your application please describe why you think you would be suitable for the role and what skills and experience you would bring.


Contact & Additional Information

Please note that this role does not qualify for sponsorship. For immigration advice contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration.

Benefits include generous pension provision, leave entitlement, flexible working, and excellent training and learning opportunities.

The role can be fulfilled via hybrid working; some travel and occasional overnight stays may be required.

A virtual open evening will be held on 23/10/25 at 18:00.

For further information, email: Kerrie.Pitson@environment-agency.gov.uk

Interviews will commence on 17/11/25.


Seniority level

Associate


Employment type

Full‑time


Job function

Management and Manufacturing


Key Competencies

1. Influences and Persuades Others
Present a convincing case that wins people over, encouraging them to follow plans willingly.
2. Focuses on Customers and Partners
Address internal and external customer needs, providing rapid and effective responses.
3. Data and Information Management
Collect, analyse, interpret, and manage data, ensuring accuracy, security and compliance.

Provide examples for each competency using the STAR technique in your application.


Additional Statements

The Environment Agency is not part of HM Civil Service and does not offer continuous service to civil servants. Continuous service may be available to staff of local government who meet statutory criteria. For further details, contact your HR team.

We are fully committed to having a diverse and inclusive workforce and welcome flexible working patterns for all vacancies.

We have a Guaranteed Interview Policy to support applicants with a disability who meet the minimum criteria for the post.

Artificial intelligence may be used to support your application, but all statements must be truthful, factually accurate and derived from your own experience. Appropriate use is guided by the Civil Service Careers website.

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