Join to apply for the IT Support Technician role at Amentum
Join to apply for the IT Support Technician role at Amentum
Get AI-powered advice on this job and more exclusive features.
We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.
About The Opportunity
Amentum is looking for a IT Support Technician to join the team on a 6 month fix term contract at our Bristol office. The role is to offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers. Work within the wider support team to help maintain and upgrade IT systems and networks.
Typical Tasks:
* Providing technical assistance for questions and problems in a face-to-face capacity, over the phone or via remote desktop software
* Using Lansweeper and Service Now to complete and assign tickets for network, PC, laptop, printer and other IT issues
* Initiating responses, tracking, updating, reviewing, and concluding actions in Lansweeper and Service Now
* Following up with customers to ensure full resolution of issues
* Installing, configuring and maintaining desktop and laptop PCs
* Installing, configuring application and operating system software and upgrades
* Supporting the roll-out of new applications
* Troubleshooting and repairing hardware and network connectivity issues
* Removing old equipment and performing data migration to new machines
* Reporting job status to team or task leads
Here’s What You’ll Need
* Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what their problem is and explain the solution
* Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience and ability to simplify complex technology terms
* Proven ability to work independently, prioritise your workload and manage multiple tasks simultaneously, while being conscious of how your work interacts with that of others
* Ability to solve problems quickly and completely
* Possess drive, enthusiasm, and attention to detail
* Ability to maintain confidentiality of company information
We would be interested to hear from you if you have the following experience, but is not essential in the assessment of your applications:
* Experience of working in an IT Support role - awareness of data centre operations and network-based server systems
* Working with classified information, data, and systems.
* Any experience with routers, switches, encryption, and firewalls, Windows, Windows Servers and Active Directory, VMWare, VSphere, and VCenter
* Knowledge of Linux platforms, Jira and SharePoint, coding languages for scripting (e.g. Python, Perl)
Our Culture:
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the Oliver.Chung@global.amentum.com
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Defense and Space Manufacturing
Referrals increase your chances of interviewing at Amentum by 2x
Get notified about new Information Technology Support Technician jobs in Bristol, England, United Kingdom.
Bristol, England, United Kingdom 3 weeks ago
Bristol, England, United Kingdom 5 days ago
Bristol, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 3 days ago
Bristol, England, United Kingdom 1 week ago
City Of Bristol, England, United Kingdom £24,000.00-£26,000.00 1 day ago
Greater Bristol Area, United Kingdom 2 weeks ago
24hour Technical Support (Day/Night Shifts)
Caldicot, Wales, United Kingdom 16 hours ago
Bristol, England, United Kingdom 1 week ago
Bristol, England, United Kingdom 3 weeks ago
Cambridge, England, United Kingdom 1 week ago
Technical Support Apprentice - Customer Service Level 3
Midsomer Norton, England, United Kingdom 1 week ago
Cardiff, Wales, United Kingdom 2 weeks ago
City Of Bristol, England, United Kingdom 3 weeks ago
Leighton, England, United Kingdom 1 week ago
Principal Engineer – Support Engineering (Technical Support & Authoritative Advice)
Greater Bristol Area, United Kingdom 5 days ago
Cardiff, Wales, United Kingdom 3 weeks ago
Principal Engineer – Support Engineering (Technical Publications)
Greater Bristol Area, United Kingdom 6 days ago
Westbury, England, United Kingdom 2 days ago
Internal Applicants Only - Senior Technician
Service Technician Yorkshire, North of England
Bristol, England, United Kingdom 2 days ago
Stonehouse, England, United Kingdom 5 days ago
City Of Bristol, England, United Kingdom 3 weeks ago
Bristol, England, United Kingdom 21 hours ago
Cardiff, Wales, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr