The role
will strive to ensure that timely payments are made, incoming funds are processed and reconciled, and account queries are resolved on a timely basis.
Key Responsibilities:
1. Work closely with customers to undertake effective collection and obtain earliest possible settlement of accounts to maintain cash flow.
2. Understand and follow customer procedures to ensure invoices are compliant and processed efficiently.
3. Maintain and build relationships with customers to maximise early payment of termly and monthly invoices.
4. Work collaboratively with other departments to ensure excellent service.
5. Liaise with internal departments to resolve queries and manage these through to resolution.
6. Proactively engage with customers to deal with queries and to identify and manage the need for credit notes.
7. Send Statements & copy invoices where requested.
8. Process and reconcile incoming funds via accurate daily cash allocation.
9. Perform monthly accounts reconciliations as required.
10. Action and monitor all debtors; and liaise with the Credit Control Manager to accurately forecast incoming cash receipts.
Essential
1. Previous relevant experience working within a Credit Control or finance setting.
2. Experience of finance systems.
3. Minimum of 4 GCSE's grade C.
4. Highly numerate and accurate with handling financial data.
5. Proficiency in MS Office, including Excel.
6. Professional demeanour, positive and flexible attitude, good interpersonal and communication skills, and accuracy.
7. Ability to work under pressure and meet tight deadlines.
8. Ability to work alone and as part of a team to tackle tasks proactively.
9. Show good initiative and take ownership of tasks or issues.
Why join Outcomes First Group?
About the Group
Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities, and aspirations.
There are three brands in our Outcomes First family: Acorn Education, Options Autism, and Momenta Connect. Together, we educate, care for, and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.
We are proud to be certified as a ‘Great Place to Work’ in 2024 for the fifth consecutive year.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
We Listen.
We never assume.
We work together.
To make the remarkable happen.
We are accountable.
To each other and for one another.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
* Life Assurance
* Pension scheme with options to increase your contributions
* “Your Wellbeing Matters” – access to mental health support services and health checks
* Family Growth Support - including enhanced maternity and paternity leave, and paid fertility support
Additional benefits through Vista platform include:
* Health, wellbeing, and insurance benefits
* Discount options in the UK and abroad
* Cycle to Work Schemes
* Electric Car Purchase Scheme
* Critical illness cover
We place the outcomes of pupils and vulnerable young adults at the heart of everything we do, so your role will have a positive impact on their lives.
We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will undergo social media checks and a fully enhanced DBS.
We aim to give our colleagues an excellent work/life balance!
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