Overview
Fraud Detection Specialist role at Brookline Bank. This is a temporary position and can be based in Lincoln, RI; Boston, MA; Ipswich, MA; or Yorktown Heights, NY.
Principal Duties and Responsibilities
* Research and analyze transactions across multiple channels to uncover unusual activities indicative of fraud, identity theft, elder abuse and other financial crimes.
* Analyze, assess, and decide fraud alerts generated by fraud detection systems in a fast-paced environment.
* Investigate fraud referrals/incidents and perform necessary research to minimize risk and promote recovery.
* Clearly document and support judgments, decisions and rationale, which will necessitate strong writing skills.
* Create and maintain well-documented fraud cases.
* Collaborate with other business lines to ensure proper risk management and fraud controls are practiced.
* Escalate issues and situations requiring the attention of the Fraud Prevention Manager or BSA Officer.
* Provide support and guidance to bank employees and management relating to fraud detection and prevention measures.
* Promote fraud prevention initiatives and awareness through projects, process enhancements and outreach to business lines and personnel.
* Maintain supporting documentation in accordance with bank standards and regulatory requirements.
* Uphold the integrity of the Bank’s fraud prevention policies, procedures, systems and controls.
* Provide advisory guidance in fraud prevention techniques and best practices for both internal and external clientele.
* Perform other duties as assigned.
Job Specifications (Knowledge, Skills and Abilities Required)
* Minimum three years of experience in a fraud prevention role within a financial institution or similar.
* Sound practical knowledge of fraud trends, methodologies and techniques.
* Comprehensive understanding of products, services and transaction processing channels within a financial institution. Experience with Zelle preferred.
* Strong analytical, research and investigative skills necessary.
* Ability to maintain high level of professionalism and confidentiality.
* Excellent prioritizing, time management and multi-tasking skills.
* Exceptional quality and integrity of work produced within tight deadlines.
* Ability to function both independently and within collaborative team environments.
* Solid computer skills including the use of Microsoft Office products.
* Excellent written and verbal communication skills.
Behavioral Skills
* Consistently demonstrate behaviors associated with Brookline Bancorp’s Core Four values: adaptability, accountability, leadership, and teamwork.
The statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel. This job description is subject to change at any time.
#J-18808-Ljbffr