FACILITIES MANAGER
Contract : Government
Hours of work : 40 hours per week
Contract Type : Permanent
The Facilities Manager will oversee operations at a high-security city centre site, leading a team of security guards, receptionists and catering staff. This role requires a strong leader who can drive service excellence and foster collaboration.
This is an opportunity to make a real impact by enhancing customer service and overseeing Planned Preventative Maintenance (PPM) and small works. The role involves close collaboration with the client and other agencies to ensure high service standards.
The Facilities Manager will implement a Total Facilities Management (TFM) approach, particularly in Hard FM, supporting upcoming technical projects.
The role is ideal for an experienced Facilities Manager eager to innovate and enhance service standards in a prestigious environment.
Oversee integrated facility operations, ensuring compliance with SLAs
Lead contract management and drive service improvements
Handle customer queries and complaints efficiently
Demonstrable experience of working as a Facilities Manager
Strong technical knowledge of infrastructure and asset management
Proven leadership and team management skills
Excellent communication and stakeholder management
Health & safety expertise and contractor management experience
Good MS Office skills