Job Title: Steps Administrator Location: Gloucestershire Job Type: Temporary (3-6 months) Positions: 2 Rate: £14.59 per hour Start Date: 1 June 2026 End Date: 30 November 2026 Working Hours: 37 hours per week Working Pattern: Monday - Friday About the Role We are seeking experienced Administrators to support Gloucestershire's Specialist Teaching and Educational Psychology Service (STEPS), helping improve outcomes for children and young people with Special Educational Needs and Disabilities (SEND). You will provide essential administrative support across multiple sites, working with schools, settings, families, and internal teams to ensure smooth service delivery. Key Responsibilities Provide administrative support to the STEPS service Communicate with schools, settings, and parents/carers Support SEND-related processes and case coordination Maintain accurate records and use internal systems Deliver general office and clerical support across sites Work collaboratively with internal and external partners Ensure a responsive, customer-focused service Key Skills & Experience Strong customer service experience Good communication and organisational skills Ability to work across teams and organisations Confident IT skills, including Microsoft Office Experience with admin systems and data entry Ability to manage workload across multiple locations Experience in education or SEND (desirable) About You You are a proactive and organised administrator who thrives in a busy environment and is committed to delivering high-quality support that improves outcomes for children and young people. Send your CV or contact: Nomvula Mojela (phone number removed) (url removed)