Business Analyst, Legal Applications & GenAI, London A transformational role combining cutting-edge legal technology and generative AI with high-impact work at a 160-user, fast-growing and market-leading international law firm. Flexibility to work from home 3 to 4 days per week. The Role Drive the effective adoption, optimisation, and strategic use of the firm's legal and AI technology. Reporting to the Head of Infrastructure and Information Security, you will act as the bridge between IT, legal teams, and vendors, ensuring technology solutions meet business needs, streamline workflows, and deliver measurable efficiencies. Key Responsibilities Gather, analyse, and document requirements for legal and AI applications, translating business needs into solutions. Support the implementation and optimisation of systems including iManage 10 Cloud, Intapp Walls & Conflicts, SharePoint, M365, Litera Compare, BigHand, Copilot, and ChatGPT Enterprise. Evaluate emerging legal tech and GenAI tools for potential adoption, providing strategic recommendations. Collaborate with legal teams to identify opportunities for automation, AI-driven efficiencies, and process improvement. Partner with vendors to scope projects, prepare estimates, and support budgeting decisions. Develop training, best practice guides, and documentation to ensure adoption and effective use of systems. Support and deliver training to users where needed. Contribute to IT strategy by recommending innovative, business-aligned technology solutions. Skills & Experience 3 years of business process & applications experience in legal/professional services. Strong knowledge of legal applications and GenAI tools. Excellent requirements gathering, process mapping, and stakeholder engagement skills. Proficiency in Microsoft 365; familiarity with ITIL/service management tools. Analytical, detail-oriented, and client-focused, with strong problem-solving skills. Why Join the Firm? Be part of a global, forward-thinking team at the forefront of legal technology and AI innovation, shaping the way legal services are delivered. Please apply with CV Business Analyst - Legal Applications & GenAI