The Role
Newcastle University Business School is seeking an experienced and highly motivated Engagement Coordinator. Your role will oversee and input into the development, delivery and promotion of a wide range of employability, external engagement and business operations activities across the School.
You will need to have excellent project management skills together with a good understanding of customer service. Along with excellent communication and organisational skills you will also need to have experience of successful event administration/coordination. If this sounds like you, then we would love to hear from you.
This is a full time and open ended role. For informal enquiries regarding the role please contact Kimberley Drummond by email.
Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.
Home to 4000 students, Newcastle University Business School is one of an elite group of Business Schools worldwide to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for Teaching and Research.
Our vision is to be globally renowned for the Future of Work and developing students for a future they can shape.
For more information about Newcastle University Business School, please visit our website:
Key Accountabilities
1. Coordinate key projects across employability, accreditation, rankings, and external engagement to ensure effective planning, delivery, and evaluation
2. Act as the first point of contact for designated employability and careers events, providing project oversight, logistical coordination, and stakeholder support
3. Produce clear and engaging content to promote initiatives to current students and external partners. This includes supporting the marketing of key events to students across suitable channels to maximise awareness and attendance
4. Support accreditation and rankings activity by coordinating data, evidence, and project tasks across teams to meet internal and external requirements
5. To support and coordinate regular reporting for relevant committees within the School. This will include maintaining and analysing statistical information relating to the activities of the School and providing relevant management information for University/School purposes
6. Manage and develop administrative processes that ensure efficient and effective operations and recording of engagement activities
7. Process finance requests and coordinate relevant budgets, including monitoring and reporting on expenditures
8. Willingness and availability to work unsocial hours (evenings and weekends) when required
9. To take on a generic health and safety role within the School
10. Other duties, as defined by line manager, which support the successful achievement of Business School’s vision, strategy, and operations
The Person (Essential)
Knowledge, Skills and Experience
11. Excellent project management skills
12. Experience and understanding of customer relationship management and/or customer service
13. High level of organisational and time management skills and able to manage a range of tasks simultaneously
14. Excellent communication, both verbal and written skills
15. Ability to manage large amounts of information and pay attention to detail
16. Excellent IT skills, including experience of MS Office packages
17. Sound numeracy skills, with the ability to compile, interpret and report on statistical and financial data
18. Experience of successful event administration and co-ordination within a large organisation
Attributes and Behaviour
19. Excellent planning, organisational and time management skills, with the ability to work independently, prioritise workload, work under pressure and manage multiple deadlines
20. Excellent interpersonal, communication, negotiation and influencing skills with the ability to develop effective working relationships with a range of staff and to work well within and across teams
21. A positive customer focussed attitude
22. Proven ability to use initiative, adopt a creative approach to problem solving, and exercise judgement in order to consult on and refer issues appropriately
23. Ability and willingness to support colleagues during busy periods
Qualifications
24. Grades A-C in English Language and Mathematics at GCSE (or equivalent level qualification) or experience in a similar role/setting
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a Gold award in recognition of our good employment practices for the advancement of gender equality. We also hold a Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 28959