Job Description
Overview
The Experienced Administrator plays a pivotal role in ensuring Matom's operational efficiency, procedural consistency, and organisational compliance. This position is ideal for someone who thrives in a varied role—supporting business processes, developing and maintaining ISO systems, assisting sales and marketing, and building capability in bookkeeping, payroll, and HR administration. The role requires a proactive, organised individual who can support multiple business functions with accuracy and professionalism.
Key Responsibilities
Business Administration & Operational Support
* Provide high‑quality administrative support across all business units
* Develop, maintain, and improve internal procedures and workflow documentation
* Coordinate internal communications, scheduling, and document control
* Support customer service activities and manage day‑to‑day office operations
* Oversee stock control and supplier coordination
ISO & Compliance Management
* Support the development, implementation, and maintenance of ISO management systems (9001, 14001, 45001)
* Assist with internal audits, corrective actions, and compliance documentation
* Maintain controlled documents, registers, and procedural updates
* Work with management to ensure continuous improvement and certification readiness
Sales & Marketing Support
* Provide administrative support to sales and marketing teams
* Organise conference attendance, exhibitions, and promotional events
* Coordinate client site visits and prepare supporting documentation
* Assist with CRM updates, proposal preparation, and sales reporting
Finance, Bookkeeping & Payroll Support
(Development area – training and support available)
* Assist with basic bookkeeping tasks, invoicing, and data entry
* Support payroll preparation and expense tracking
* Liaise with external accountants and financial advisors
* Contribute to monthly and quarterly financial reporting
* Monitor cash flow and support audit preparation
HR Administration (Development Area)
* Support recruitment administration, onboarding, and personnel file management
* Maintain training records and compliance documentation
* Assist with policy updates and HR process development
Skills & Experience Requirements
* Proven experience in an administrative role within an SME environment
* Strong organisational, communication, and multitasking abilities
* Experience producing procedures, documentation, or operational workflows
* Familiarity with ISO management systems (9001, 14001, 45001)
* Proficient in Microsoft Office and business software
* Ability to work independently and manage competing priorities
* Willingness to develop skills in bookkeeping, payroll, and HR administration
Qualifications
* Administrative or business‑related qualifications (preferred)
* AAT or equivalent bookkeeping qualification beneficial but not essential
Job Types: Full-time, Permanent
Pay: £24,420.00-£35,066.85 per year
Benefits:
* Flexitime
* On-site parking
Work Location: In person