Company Description
West Ham United – Social Media Executive (Women’s Team).
Location: London Stadium, Queen Elizabeth Olympic Park, Stratford, E20 2ST / Chadwell Heath, East London.
Contract: Permanent.
Salary: TBD at interview stage.
Hours: Full-time with flexibility required for evenings, weekends & matchdays.
Matchday Requirement: Required to work Women’s matchdays as directed.
About the Role
We’re looking for a creative, organised and passionate Social Media Executive to help lead and coordinate the Women’s social media channels. You’ll play a key role in planning content, covering matchdays, growing engagement, and delivering innovative storytelling that connects with supporters locally and globally.
Key Responsibilities
* Plan, schedule and publish engaging content across Instagram, TikTok, X/Twitter, Facebook & WhatsApp Channels.
* Lead live Women’s matchday social coverage including behind‑the‑scenes content, live updates & fan‑focused storytelling.
* Create social‑first content including player‑led videos, matchday clips & behind‑the‑scenes features.
* Work closely with marketing, communications, partnerships & retail teams to align campaigns and messaging.
* Collaborate with designers, photographers & videographers to maintain strong creative and brand standards.
* Track KPIs including engagement, reach, follower growth, watch‑time & campaign performance.
* Use analytics and insights to optimise content strategy and improve supporter experience.
* Ensure all content follows Club policies, safeguarding responsibilities & league regulations.
Skills & Experience Needed
* Experience managing social media channels, ideally within sport, entertainment or major brands.
* Proven ability to create high‑quality content under tight deadlines.
* Strong video editing, copywriting & creative storytelling skills.
* Deep understanding of football culture, fan behaviour & fast‑moving news cycles.
* Experience using social analytics tools such as Blinkfire and native platform insights.
* Confident working in high‑pressure, fast‑paced environments.
* Skilled in Adobe Photoshop & Adobe Premiere.
Safeguarding Commitment
We’re committed to safer recruitment and safeguarding children and adults at risk. This role is subject to enhanced DBS checks.
Benefits on Offer
* 25 days annual leave plus your birthday off.
* Pension and life insurance.
* Healthcare cash scheme.
* Travel season ticket loan.
* Cycle to work scheme.
* Priority access to apply for match tickets.
* Discounted season tickets.
* Staff discounts in the club store, café and official partner products and services.
* Discounted gym membership and onsite fitness room facilities.
* Family‑friendly leave policies.
* Company social events.
EDI Statement
* The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination‑free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.
* Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.
Safeguarding
* The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well‑being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.
* The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Clubs Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club’s or the West Ham Foundation Safeguarding Team.
Applications
To apply, please submit your application via our careers portal: https://www.careers.whufc.com.
Deadline: 5pm Friday 22nd May 2026.
Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.
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