Job DescriptionBelow covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Driving Excellence in Residential Childcare
Are you an experienced leader in children's residential care looking to make a meaningful impact? Do you thrive in a dynamic, purpose-driven environment where leadership, collaboration, and innovation are key?
At Wilderness Way, we provide outstanding care and support to children with complex needs. We're seeking a Regional Operations Manager with proven experience in residential childcare to lead the mobilisation of new services and drive quality improvements across our region.
What You'll Be Doing
Leading the mobilisation of new residential homes, ensuring timelines and quality standards are met.
Driving continuous improvement through data-led reporting and service evaluation.
Managing and mentoring operational teams to deliver exceptional care and meet financial and regulatory goals.
Acting as Responsible Individual when required, ensuring full compliance with Ofsted and other statutory regulations.
Building strong relationships with external stakeholders including Ofsted, social workers, and commissioning teams.
Embedding our values and vision into every aspect of service delivery.
What We're Looking For
Essential: Significant experience in children's residential care, ideally in a leadership or service development role.
Strong understanding of Ofsted regulations, safeguarding, and statutory frameworks.
A strategic thinker with a hands-on approach to leadership and operational delivery.
A compassionate and collaborative leader who inspires teams to deliver outstanding care.
Experience working alongside clinical, education, and therapeutic teams to ensure holistic support for children.
Why Join Us?
Salary: £65,000 per annum £5,000 car allowance
Annual Leave: 35 days, with additional days awarded at 2 and 5 years of service
Workweek: 40 hours (Mon–Fri, 9am–5pm) with occasional flexibility
Health & Wellbeing: Private Medical Insurance, Medicash plan, 24/7 GP access, cashback on optical/dental, gym discounts
Recognition & Rewards: £1,000 referral bonuses, monthly Wilderness Heroes awards
Financial Security: Pension contributions, life assurance (2x salary)
Perks: High street savings, leisure discounts, and tailored local offers
All roles are subject to Safer Recruitment checks including references, enhanced DBS, and online/social media screening. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We welcome applications from all backgrounds and protected characteristics.