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Food & Beverage Supervisor - Mirbeau Inn & Spa Plymouth
About Us
For nearly 25 years, The Mirbeau Companies have successfully developed and managed European-inspired boutique hotels, spas & resorts. Family-owned and operated, Mirbeau Inn & Spa is a nationally renowned destination resort brand.
Food & Beverage Supervisor - Mirbeau Inn & Spa Plymouth
About Us
For nearly 25 years, The Mirbeau Companies have successfully developed and managed European-inspired boutique hotels, spas & resorts. Family-owned and operated, Mirbeau Inn & Spa is a nationally renowned destination resort brand.
Job Summary
Mirbeau Inn & Spa is looking to add a Food and Beverage Supervisor to the Wine Bar & Bistro. This role will assist our Food and Beverage team in providing the exceptional guest experience that Mirbeau is known for. Experience in a high-end or fine dining setting is highly preferred.
Pay Rate: $23.00 to 25.00 per hour
Responsibilities
* Oversee and direct the Breakfast, Lunch and Dinner service team to meet and exceed all guest needs and expectations.
* Ensure prompt and efficient service of all meals and beverages.
* Constantly monitor staff appearance, attitude, and degree of professionalism to ensure their strict adherence to Mirbeau standards of quality service.
* Adjust staffing levels as business volume warrants.
* Maintain and review the reservations in the Bistro and Dining Room.
* Complete knowledge of current packages to include Spa Packages with dining elements.
* Attend staff meetings, events and other functions required by management.
* Promote good public relations and handle complaints and concerns of guests.
* Recognize and address potential intoxicated, disruptive, or desirable guests.
* Properly handle and report all guest accidents and respond properly to any emergency or safety situation.
* Utilize the computer system in ringing sales, printing checks, closing checks, and completing closing readings.
* Oversight of the Bistro Dining room Operations and Aqua Terrace to ensure polite, genuine, gracious, and timely service during lunch and dinner.
* Assist in the implementation of structured training programs and frequent meetings with all FOH staff.
* Resort Suite expertise in billing, properly closing of checks, entering new menu items, and daily y functions.
* Organize and keep clean service areas.
* Training and testing of service protocols.
* Responsible for assisting in creating the weekly schedule for Dining Room Bistro and Aqua Terrace.
Qualifications, Skills & Educational Requirements
This position requires an associate's degree in the restaurant/food service industry or at least 3 years prior experience as a Supervisor or Manager of a high volume and fine dining property, and the ability to work evenings, weekends and holidays. The ideal candidate would have excellent people, verbal and writing skills.
Employee Perks & Company Incentives
* 401K with a company match
* Medical, Dental, Vision, and Life Insurance Plans
* Career advancement potential within the company
* Paid time off for full-time and part-time employees, along with holiday pay
* Employee Assistance and Anniversary programs
* Discounted rates for services within Spa and Resorts
* Work performance incentives
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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