Job Description We have a fantastic and exciting opportunity for an experienced Front of House, Program Coordinator to join our STARS team. Working for one of our high-profile clients in Warton, PR4 1AX. STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Program Coordinator is an administrative role specialized in managing, coordinating and overseeing of planning, implementing and evaluating different projects and program. To work closely with Security Operating Manager and support Global Security team, ensure constant adherence to standards, policies and procedures Monday - Friday, days only 40 hours p/w £17.93ph Responsibilities: To coordinate all STARS employees activity across the account including annual leave Day to day supervisory responsibility Support planning and coordination of projects Ensuring implementation of policies and practices Keep all members of the team up-to-date with relevant information Communicate with team members to ensure maximum efficiency Schedule and organise meetings and maintain agenda Ensure technology is used correctly for all operations Prepare and update paperwork accordingly Keep updated records and create/update reports and proposals Support development Create presentations, summaries and helping materials to ensure excellent communication within the business Ensure all important customer information is filed in the agreed filing system Develop good working relationships with both internal and external customers To understand the operational needs and SLA requirements for account Assist with external financial budgets and cost models Any other duties as directed by the Security Operating Manager or Regional Security Manager. Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Embody a high-performance approach and encourage colleagues to do the same Provide timely and accurate information Respond appropriately to varying and fast changing priorities Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both