Food & Beverage Supervisor
We are currently seeking a dedicated and experienced Food & Beverage Supervisor to join our clients team. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service in a vibrant hospitality environment.
Package:
* £27k Starting
* Service Charge
* 45 Hours Per Week
* Monthly incentives
* Holiday pay & Pension
Responsibilities:
* Prioritising Guest Satisfaction: Acknowledge that excellent guest service and performance from employees lead to guest satisfaction.
* Team Leadership: Motivate, supervise, and guide the service team to ensure top-notch service delivery.
* Employee Development: Optimize floor time by providing one-on-one coaching and training to boost employee confidence in customer interaction and selling hotel products and services.
* Guest Interaction: Engage with guests to guarantee a positive experience, recognizing and addressing them by their names during interactions.
* Food Service Coordination: Collaborate with the kitchen staff to ensure timely and accurate food service, catering to special requests and guests with dietary restrictions.
* Guest Service: Ensure guests receive professional and timely service, and address any feedback promptly and effectively.
Requirements:
* Leadership Experience: Proven experience as a Team Leader or Supervisor in the Food & Beverage sector, preferably within a high-quality hotel catering to both corporate and leisure clients.
* Passion for Quality: A strong passion for quality fresh food, coupled with a comprehensive knowledge of wines and beverages.
* Customer Service Skills: An outgoing personality complemented by exceptional customer care skills.
* Problem-Solving Ability: Capable of working under pressure and effectively resolving customer issues.
* Enthusiasm & Responsibility: High levels of enthusiasm, a professional demeaner, and a willingness to take on additional responsibilities as needed.
We would love to meet you if you are looking to build a rewarding career in Hospitality.
Please apply with your CV and cover letter, reach out to Gedz at Pertemps Slough.
Note: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.