How you'll make a difference
The HomeChoice service provides a high quality, comprehensive housing access service for households who are homeless or threatened with homelessness. Good housing can help to stabilise communities, reduce inequalities, improve safety and help reduce crime.
As a member of the HomeChoice team, you will play a key role in helping to prevent homelessness, by supporting people to access and maintain suitable accommodation.
What you will be doing
* You will be working with households who are homeless, or threatened with homelessness, to offer them advice and assistance to resolve their housing situation.
* It will be your responsibility to complete an assessment to determine the council's statutory duties.
* Using your experience and knowledge, you will work with households to develop a personal housing plan, establishing what support they may require and their eligibility for various homelessness prevention services.
* It will be key for you to maintain effective contact with households whilst they are working with the council, to help resolve their housing situation.
What we need from you
* It is essential you have experience in a simar role, either in housing or a specialist environment and ideally be working towards a professional qualification.
* We require you to be able to demonstrate knowledge of housing options, including homelessness, and have experience of policies, processes and legislation in a similar service area.
* You will have the ability to carry out financial assessments related to housing options and some knowledge of welfare benefits.
* Given the elements of this role, you will need the ability to manage your workload, respond to emergency assessments and identify issues that need to be escalated.
What you need to know
* All applications will be initially reviewed and if you are shortlisted, you will be invited to complete a short psychometric assessment. If you are successful through this stage, you will be invited to an interview.
* Please note that due to the nature of this role, it is a requirement of employment that a Disclosure and Barring Service (DBS) check is obtained.
Interviews will be held week commencing 19th February 2026.
How a career at South Gloucestershire Council is different
* As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
* We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
* We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
* We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
* We're building and shaping communities which people are proud of.
* We're working with the most vulnerable in our community to help them achieve what they want in life.
* We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We're making a difference, be part of it
To view the full job description, please click this link: Housing Options Advisor - Job Description