Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
Job Req ID: 308586
Posting Start Date: 31 Mar 2026
Location: Brandon/Suffolk, Suffolk, GB, IP27 9PS
Contract Type: Full Time
Location
RAF Lakenheath (on site role)
Employment
Permanent, Full time
Salary
Up to £48,000
Job Description
We are seeking a Technical Services Manager to lead the delivery, performance and compliance of mechanical maintenance services across a complex estate. The role is responsible for ensuring that all mechanical systems, plant and equipment are maintained safely, efficiently and in line with statutory and contractual requirements.
Key Responsibilities
* Provide expert technical support and guidance across mechanical disciplines, supporting both internal teams and customers.
* Lead and supervise a team of Maintenance Engineers delivering planned and reactive maintenance across heating, water services, gas distribution, ventilation and air conditioning.
* Develop and deliver planned maintenance programmes aligned to the estate’s maintenance strategy.
* Develop maintenance standards, monitor performance, report and continuously improve.
* Manage external contractors and ensure all maintenance and project works are delivered in line with contractual requirements, KPIs and professional standards.
* Oversee full project handover processes, commissioning, documentation (O&M manuals), asset updates and defect resolution.
* Act as Duty Holder, Authorised or Responsible Person, ensuring statutory obligations are met.
* Develop and maintain Risk Assessments and Method Statements in line with HSE guidance and JSP375.
* Record maintenance and Billable Works activities within CAFM systems, manage inspection reports, certifications and remedial actions.
* Support call‑out arrangements for out‑of‑hours incidents.
* Support Built Estate Manager in leading, developing and motivating the maintenance team.
* Deliver team briefings, toolbox talks and communicate technical updates.
* Liaise with end users, DIO representatives and supply chain partners.
About You
* Strong background in mechanical, electrical or HVAC engineering with relevant qualifications and experience managing maintenance teams within a complex environment.
* Solid understanding of health and safety legislation, including COSHH and RIDDOR, and experience operating within structured safe systems of work.
* Proven experience in managing contractors and delivering maintenance services within facilities management, construction or engineering environment.
* Strong leadership, organisational and communication skills, with the ability to motivate teams and manage performance.
* Full UK driving licence required; ability to obtain Security Clearance (SC).
* Experience in a MOD or secure environment and health and safety qualifications and professional memberships is advantageous.
Benefits
* 6% employee matched pension contribution
* 25 days annual leave
* Single private medical cover
* Company car or car allowance
EEO Statement
We are committed to building a diverse and inclusive organisation that supports the needs of all. We provide reasonable adjustments and encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader.
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