Role : British Sign Language (BSL) Interpreters required!
Location : Work from home
Bonus: Bonus up to 10% PA
Shifts : 40 hours per week (part time hours can be considered)
Operational hours : 8am - 8pm Monday to Sunday
Level 6 NVQ Certificate in British Sign Language
Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Provide effective Video Remote Interpreting
Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
Participate in company sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Level 6 NVQ Certificate in British Sign Language
Level 6 NVQ Diploma in Sign Language Interpreting
Three to five years experience in interpreting (working experience in a professional BSL interpretation support role)
Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities
Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
Perks at Work Savings Discounts / Free Online Classes
- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Refer-A-Friend earns up to £1,200 for you
Nationality and Immigration Status (including the entitlement to undertake the work we are offering)
Basic Criminal Records Check
Employment/Academic History Check - for a period three years leading up to your application.
If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Remote working/work at home options are available for this role.