Purpose: The Shop Assistant supports the smooth day-to-day running of the retail store by delivering excellent customer service, assisting with sales activities, maintaining store presentation, and ensuring efficient stock handling. Working closely with the Store Manager, warehouse team, and online operations, the Shop Assistant contributes to achieving sales targets, maintaining operational standards, and creating a positive shopping experience for every customer. Key Responsibilities: Customer Service & Sales Support Provide outstanding customer service in line with company standards. Assist customers with product enquiries, offering knowledgeable guidance and advice. Support sales activities by promoting products, upselling when appropriate, and maintaining a welcoming store environment. Process transactions accurately using the ePOS (Electronic Point of Sale) Magento 2 system. Support click & collect, returns, and exchanges where required. Store Presentation & Daily Operations Maintain high standards of store presentation, cleanliness, and merchandising. Assist with daily opening and closing tasks as directed by the Store Manager. Ensure products are displayed correctly, well-stocked, and visually appealing. Keep the shop floor organised and ensure aisles remain tidy and safe. Stock Handling & Inventory Support Assist with receiving deliveries, checking items, and organising stock in-store. Replenish shelves and display are...