Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.
We believe that every life deserves world class healthcare.
Job Summary
Salary: Competitive, depending on experience
Hours: 37.5 hours per week
Location: 24 Portland Place, London, W1B 1LU
Contract: Fixed Term, 12 Months Cover
What are we looking for?
Cleveland Clinic London are looking to recruit a Radiology Department Assistant to join our Imaging Team, with a competitive salary range.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.
What will your duties include?
1. On a day to day basis support Radiographers and Radiologists in the course of their work, liaising with patients and secretarial staff to ensure smooth, efficient service to patients and customers.
2. Communicate effectively and empathetically with patients and their relatives or carers throughout their journey.
3. Greet patients in a welcoming friendly manner, book patient exams, confirm records of patient details are accurate and up to date, ensuring amendments are made on electronic systems where necessary in real time.
4. Assist patients in preparation and during imaging procedures, helping them to change, preparing rooms, organising patient list.
5. Inform patient, giving accurate exam instructions and seeking answers to any concerns.
6. Prepare next day work lists and set up procedure trolleys.
7. Assist with ordering of stock, keeping adequate stock levels, and ensuring rooms are ready for use before every session.
8. Carry out other duties appropriate to role and grade.
What we need from you?
9. General standard of education to GCSE (including English) essential.
10. Requires dexterity to produce materials on a computer.
11. Manage time and resources and prioritise workload according to clinical needs.
12. Build and sustain professional relationships and work as part of the imaging team.
13. Qualified Assistant Practitioner desirable.
14. NVQ level 3 or equivalent desirable.
15. Previous healthcare experience in Imaging Department.
16. RIS/PACS knowledge desirable.
What can we offer you?
As a private hospital with no shareholders, we reinvest profits back into our organisation. This means we can offer tailored support and development for caregivers, alongside benefits such as:
17. 25 days annual leave (plus bank holidays)
18. Auto-Enrolment of 5% pension - Cleveland Clinic contributes 10% through Salary Exchange
19. Life Assurance, Private Medical & Dental Insurance and Eye Care contributions
20. Discounted gym facilities
21. 24/7 Holistic Employee Assistance Programme
Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.
If you would like to know more, please email
Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
“Let’s deliver World Class care together!”
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.