Salary up to £29,000 based on experience ( Office Based -Mon -Fri )
Our client is a privately owned, long established and respected financial services provider based in Rotherham. Specialising in secured loans ,mortgages and debt consolidation products .They are known for taking a manual, customer -centric approach to lending decisions .The organisation is FCA regulated and committed to treating customers fairly .
The Role
To implement the company's collections strategy supporting and providing appropriate solutions to all customers in financial difficulties.
Key Skills / Experience needed
* Previous debt collection experience would be desirable but not essential
* Excellent customer service
* Strong communication and empathy skills
* Organised ,detail -focused and resilient
* Calm under pressure and able to handle difficult conversations
* Good IT Skills
* Comfortable in working in a structured environment
For more information about the role please apply !