Job Description
Here at SNG our vision is to have a positive and lasting impact on our customers lives by offering them safe high-quality homes and connected communities. We'll do this by shaping our services around customer, asset, and place within specific localities.
We are currently recruiting for a Senior Commercial Contracts Manager to join our Property Services team. The successful applicant will play a key role in managing SNG's outsourced contracts, acting as a commercial management interface between SNG and our third-party suppliers/partners.
The Role
You will lead the commercial management of all SNG third-party expenditures within the scope of the Supplier Relationship Management Framework. Using commercial management techniques, strategies and processes, to ensure outsourced contracts and procurement activities achieve their objectives, including customer focus, value for money, quality and social value.
Responsibilities include:
* Creating a highly motivated, skilled, and professional contract management team that delivers contract performance outcomes, aligned to business and SNG commercial requirements, with the capacity to meet business demand plans.
* Act as subject matter expert for assigned contracts, providing professional advice to enable businesses to effectively deliver contract objectives.
* Ensuring all contracts, they are responsible for, have a robust Contract Management Plan with defined procedures for delivery performance management, invoice applications, risk management and contract reviews.
* Support procurement activity by providing best practice contact advice to develop contract templates and bespoke terms.
* Ensuring contracts maximise value for money and have defined performance outcomes.
* Ensuring all contracts have clear business ownership to track and monitor contract performance against KPIs and cost, quality, and time obligations.
* Lead contract negotiations and applied diplomacy to mitigate contract risks to client benefit and where necessary develop contract litigation strategies.
* Deliver service improvements through commercial management by working jointly with service providers, ensuring that the changing organisational needs of SNG are met.
What we're looking for
* Significant experience in commercial management
* Experience in negotiation and managing contract change control processes, ideally within the property service, repairs maintenance sectors
* Track record of delivering service delivery changes through partnership working to review and develop contracts to meet changing business needs.
* Experience in managing relationships with commercial partners to achieve value for money and high-quality performance.
* Experience working with suppliers to improve capability and performance.
* Excellent level of IT literacy to be able to interrogate and analyse data.
We have some fantastic benefits on offer at SNG, including:
* 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
* Generous matched pension scheme (up to 12%), life cover at 4x your salary
* Access to a range of wellbeing benefits, including 24/7 virtual GP service
* Flexible working - we're committed to giving people flexibility as widely as possible
* Options for private medical insurance, dental insurance & critical illness cover