Job Description
We're looking for a proactive and approachable individual to join a customer support team focused on delivering high-quality service. You'll play a key role in ensuring customers receive the support and guidance they need, helping to maintain a smooth and positive experience.
Responsibilities
* Providing friendly and professional customer support
* Responding to queries and resolving issues efficiently
* Supporting day-to-day operations across multiple sites
* Sharing accurate information on processes and services
* Working closely with internal teams to improve the overall customer experience
About You
* Previous experience in a customer-facing or service-based role
* Confident communicator with strong interpersonal skills
* Organised, with the ability to manage tasks across different locations
* Proactive, reliable, and solutions-focused