Job Description
Administrative Assistant
Contract length: 4 Week contract Pay rate: £16.30/hour PAYE Location: Inverness
Venesky-Brown's client, a public sector organisation in Inverness, is currently looking to recruit an Administrative Assistant for an initial 4 week contract on a rate of £16.30/hour PAYE. This role will be based in Inverness.
Responsibilities:
- General administrative support for Team Leaders, Maintenance Officers and Management, including raising work orders, organising training and assistance with vehicle management.
- Information management, including storage and retrieval of documents in accordance with policy.
- Responsible for the accurate processing of callout data and raising follow on work orders.
- Responsible for the monitoring of the CRM system and distribution of cases to the relevant officer.
- Monitoring of HARFs requests and distribution to the area Maintenance Officer.
- Ensure implementation of and compliance with Health and Safety policies and procedures
- May be required to perform duties, appropriate to the post, other than those given in the job specification
Essential Skills:
- Knowledge of the Building Maintenance service and some familiarity with the other services provided.
- Experience of working in a busy office environment (preferably public sector) in an admin or clerical type role.
- Experience of using case management systems.
- Good general education along with a relevant qualification at SVQ Level 2 (or equivalent experience).
- Ability to work on own initiative and as part of a team.
- Ability to organise and plan activities to meet tight timescales and targets.
- Excellent computer skills/literacy (Microsoft Office).
- Excellent general administrative skills.
- Reliable, flexible, and a professional approach to work.
- High level of accuracy and attention to detail, particularly in data entry and work order processing.
- Ability to provide effective administrative support to operational teams.
- Ability to assist with operational tasks such as training coordination and vehicle management support.
- Good problem-solving skills and ability to use initiative within operational procedures.
- Ability to communicate effectively in both written and oral form.
- Ability to remain calm under pressure and to be solution focussed
- Excellent customer care skills
If you would like to hear more about this opportunity please get in touch.