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Digital specialist

Norwich
Adroit People Ltd
Posted: 16 December
Offer description

Role Overview

We are looking for a Digital Analytics & CDP Specialistwith strong expertise in Adobe Experience Platform (AEP), Customer Data Platforms (CDP), and digital marketing analytics. The role requires hands-on experience in data collection, identity resolution, segmentation, and activation across multiple marketing and advertising platforms, with a focus on delivering personalized, data-driven customer experiences.

Key Responsibilities

Customer Data Platform (CDP) & Adobe Experience Platform (AEP):


Manage data ingestion workflowsvia AEP Data Collection UI / Adobe Launch, mapping collected data to XDM schemas.
Build and maintain a Unified Customer Profileby stitching anonymous and known identifiersusing Identity Service.
Create and activate audience segmentsusing AEP Real-time CDP and Segment Builder.
Enable cross-channel audience activationby integrating with destinations such as Google Ads 360, DSPs, ESPs, and other ad/marketing platforms.
Monitor and troubleshoot data flows(Website/App >Tag/SDK >AEP ingestion >Segmentation >Activation).


Segmentation & Audience Activation:


Design and implement audience strategies for personalization, retargeting, and lookalike audiences.
Apply concepts like frequency capping, sequential conditions, and cross-channel journeys.
Troubleshoot low match ratesor sync delays with platforms such as Google Ads 360by validating identity mappings, hashing, and consent alignment.


Digital Analytics & Measurement:


Work with marketing teams to define customer journeys(awareness >acquisition >conversion >retention).
Monitor and optimize campaign KPIs(CTR, Conversion Rate, ROAS, Engagement).
Build dashboards and calculated metricsin Adobe/analytics platforms for stakeholder reporting.
Enable measurement of activated audiencesto evaluate campaign impact and drive ROI.


Tags, Tracking & Data Governance:


Implement and manage tags, SDKs, and tracking pixelsusing tools like Adobe Launchand Google Tag Manager.
Ensure behavioral datais properly captured and mapped into the CDP.
Support GDPR, consent management, and governance practiceswithin AEP to ensure compliant data usage.


Integrations & APIs:


Manage integrations between AEP and ad platforms (Google Ads 360, Facebook, DSPs), ESPs, and analytics tools.
Leverage AEP APIs for audience and data management workflows.


AKey Skills & Expertise


Platforms & Tools:Adobe Experience Platform (AEP), Real-Time CDP, Adobe Launch, Google Ads 360, Tag Managers (GTM), ESPs, Analytics Tools.
Specializations:CDP data unification, identity stitching, segmentation, retargeting, personalization, journey orchestration.
Digital Marketing Analytics:Campaign measurement (CTR, Conversion Rate, ROAS), audience performance tracking.
Data Management:XDM schema design, consent/governance, API-based integrations.
Technical Skills:Tagging/pixels, SDK implementation, segmentation logic, reporting dashboards.

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