A forward-thinking educational institution in the UK is seeking a Senior Business Analyst to support the implementation of a new Customer Relationship Management (CRM) platform. This role involves analyzing complex processes, gathering requirements, and collaborating with stakeholders to drive meaningful change. The position requires experience in a software development or CRM team, particularly with Salesforce. The successful candidate should possess strong analytical and communication skills and be capable of adapting to a fast-paced environment.
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