Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
1. Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
2. Demonstrate sensitive communication to ensure client understanding and consent.
3. Maintain accurate records in PIS, uploading all relevant documentation.
4. Represent the company professionally at offsite events and appointments.
5. Engage in upselling and cross-selling at our private health clinic.
6. Proactively drive sales and exceed targets.
7. Complete company forms, specimen labelling, and laboratory test order forms accurately.
8. Demonstrate high IT literacy to manage various software systems and daily tasks.
9. Perform general housekeeping duties.
10. Uphold clinic cleanliness.
Requirements:
* Previous Phlebotomy experience and certificate or equivalent training.
* Confident using IT programmes.
* Flexibility with working hours, including evenings and weekends.
* Exemplary customer service skills and experience.
* Ability to manage existing clientele and generate new clientele.
* Valid UK driving license.
Desirable:
* Experience in a private healthcare setting.
* Proficiency in Microsoft packages.
* Confidence and experience working at internal/external events.
* Sales/Retail experience.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative solutions. We offer a unique career opportunity for a Phlebotomist at our clinic located in a Holland and Barrett store in Preston.
What does the Randox Health team do?
At Randox Health, we promote a personalized, preventative approach to health and well-being, helping individuals live healthier longer. Using our revolutionary technology, we measure hundreds of health biomarkers, generating data that can predict future health issues and identify early signs of illness before symptoms appear. This empowers individuals to take proactive health measures.
About Randox Health:
For nearly 40 years, Randox has been a leader in clinical diagnostics, dedicated to improving health worldwide with innovative technology. Our state-of-the-art clinics are based in over 30 locations across the UK and Ireland. We also offer a mobile service for client convenience. During the COVID-19 pandemic, Randox developed a pioneering diagnostic test for COVID-19, which was trusted and used in various sectors including government testing programs.
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