Role Overview:
Purpose:
* To prepare and submit lift layout drawings to customers.
* To obtain drawing approval from customers, ensuring lifts are approved for manufacture according to key dates.
Main Responsibilities:
1. Drawing Preparation:
* Use AutoCAD and/or PDF writer to create lift arrangement drawings for customer approval.
* Respond to technical queries about approval drawings, consulting specialists as needed.
* Revise drawings based on changes during the approval process or post-approval for manufacture.
1. Approval Process:
* Update the Customer Relationship Management (CRM) system with contract progression details and key dates.
* Approve the Compnay lift products for manufacture using the Electronic Ordering System (EOS).
* Approve other lift products for manufacture via email to the supplier.
1. Database Management:
* Maintain and update Excel databases with contract and progression information.
* Update the library of Typical Drawings for use by the Sales team.
1. Customer and Internal Liaison:
* Communicate with customers throughout the approval process to meet key dates, such as the latest drawing approval date to ensure timely installation.
* Coordinate with the installation department regarding installation schedules during the approval process.
1. Additional Duties:
* Perform additional or varied responsibilities as required by the position.
Skills & Knowledge Required:
Essential:
* Proficiency in project management best practices.
* Strong financial and analytical skills.
* Familiarity with product development processes.
* Excellent organizational skills with the ability to handle multiple tasks.
* Background in administrative support.
* Experience using project management tools.
* Proficiency in technical drawing and CAD software.
* Strong negotiation and communication skills.
* Good mathematics skills.
* IT proficiency, particularly with the Microsoft suite.
* Understanding of engineering principles.
Desirable:
* Experience in the platform lift industry.
* Experience in the construction industry, especially working with architects and builders.
Compensation and Benefits:
* Salary: £30,000 per annum
* Pension Scheme: 8% employer contribution
* Holidays: 25 days annual leave plus bank holidays
Location:
* Office-Based Role: Near Loughborough