This is a great opportunity to take the first steps in your hospitality career and work as part of the Hotel Reception Team with Surya Hotels, working with the hotels Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘ Ownership with Personality ’ values. Restored to its former glory, The George Hotel has proudly sat on Colchester High Street in Essex, close to the City’s Castle, for over 500 years. It has always been at the center of bustling life in England’s oldest recorded town and with historical artefacts, medieval cellars dated back to AD60, period features and beautiful beams; it really is one of a kind and a place to remember! We’re looking for Receptionists who: Maintain a positive and calm outlook, Have a friendly approach, Can communicate effectively both verbally and in writing, Good pc skills- needed for check ins and check outs Be able to pay close attention to detail- booking dinners and taking payments A desire to provide exceptional customer service. To succeed you should also have good natural sales ability, an approachable manner, and knowledge of the MS Office suite. Working a variety and combination of shifts, Hotel Receptionist duties and responsibilities will include: taking reservations, dealing with guests’ enquiries and assistance, check-ins and check-outs, taking payments, answering calls and emails and ensuring a high level of customer service at all times. We offer you : Access to Employee Assistance Programme – helping our hospitality team through any difficult times 24 hours a day, 7 days a week. WageStream – we offer the ability to access your wages as you earn them, or save as you earn too! Retail and Supermarket discounts Discounted meals & stays across all of the groups hotels around the UK, up to 50% off A development programme to continue your rise to becoming a “Hospitality Superstar”- We love to promote from within our teams - including apprenticeships, accredited and professional training. Bike to work scheme Electric Vehicle Scheme Bus Saving Scheme Flexible working hours Increasing annual leave If you feel your experience is a match for these Hotel Receptionist roles, we encourage you to apply today! Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages. Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within. We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye. Stay. Explore. Discover.