Join Superdrug Head Office- Make a Real Difference Every Day!
Location: East Croydon
Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary: Competitive
Key Responsibilities
* Reviewing and building store planograms with buyers and merchandisers to ensure we are doing the right thing for customers and store teams.
* Working with suppliers to find best fixture solutions to help customers understand and shop our ranges.
* Working with buyers on promotional plans for stores, ensuring the solution looks at which products are in which stores.
* Getting involved in key company projects.
* Getting to know customers to help in making the right decisions for them.
* Helping improve the quality of stock in our store and ensuring we are pushing our own brand products.
* Planogram Management: working closely with the Merchandise Planner and Buying team, agreeing range review objectives and ensuring these are met on all plans.
* Ensuring all planograms meet visual merchandising guidelines and rules.
* Facilitating and presenting the sign‑off of planograms to higher stakeholders.
* Managing discontinued stock effectively within category planograms and highlighting key risks ahead of plans going live.
* Understanding the impact of deranged stock on the business and taking necessary measures to prevent it.
* Building plans in the merchandise centre or with Supplier Category teams ahead of the range review.
* Agreeing and delivering range review communication ahead of go‑live and coordinating with store operations.
* Fixturisation: ensuring all fixturisation is built into the planning process and sited on the planogram to reflect merchandising principles.
* Managing fixturisation projects and critical path for owned categories, meeting category objectives and ensuring merchandising principles are adhered to.
* Analyzing the impact of fixturisation and trays in stores, sharing data and findings with the wider team.
* Range Management: maintaining all category range plans and ensuring they are kept up to date with the latest new lines.
* Managing linked lines, owning them for the team weekly, understanding the Superdrug shopper and delivering range plans for each segment.
* Promotional Planograms: owning the sign‑off process for the department and building all planograms in line with the critical path.
* Challenging facings based on promotional forecasts and SKU level distribution.
* Ensuring plans are communicated efficiently through the promotional bulletin.
* Maintaining all weekly trackers and running weekly reports for the wider team.
* Delivering planograms to stores.
* Managing the relationship with store teams and dealing with queries promptly.
* Maintaining upkeep of all category range plans.
* Building and maintaining good working relationships with both internal and external stakeholders.
* Working within agreed budgets and timescales.
What You Need to Succeed
* Experience working in retail, merchandising support or a store operations environment.
* Attention to detail but aware of the bigger picture.
* Organized and able to manage multiple tasks in a fast‑paced retail environment.
* Time‑keeping skills to ensure deadlines are met.
* Team focused and able to work collaboratively with other departments.
* Strong communication skills with the ability to present findings clearly to wider teams.
* A desire to do what is best for our customers.
* Using initiative to solve problems.
* Experience with the basic Office suite (Outlook, Word, Excel) and comfortable running reports for the department as well as analysing outputs.
We Are Looking For Someone Who
* Sees every interaction with the customer as an opportunity to brighten their day.
* Discovers new ways to work that put a smile on our customers and team members’ faces, making every shopping experience delightful.
* Be ‘The Best You’ using positive language and behaviours with customers and team members.
* Committed to join in, have some fun and celebrate everyone’s hard work.
* Builds great working relationships based on trust, respect and takes into account others’ needs.
* Regularly asks for feedback and uses it to improve and grow.
* Breaks down problems into smaller, manageable steps for easier resolution.
Benefits
* 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
* 2 staff discount codes for yourself and a family member or friend
* 30% discount on Superdrug Own Brand Products both in store and online
* Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
* Company pension matching and bonus
* We offer Stream – a money management app that gives you access to a percentage of your pay as you earn it
* Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
* We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
* Unrivalled Learning and Development programmes
* Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
* Come and be part of something special!
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