Job Role:
Assistant Development Manager / Property Administrator
Location:
Feltham
Salary:
£30,000 per annum plus benefits
Hours:
35 hours per week (Monday - Friday - 9am to 17:00pm)
Personal Profile:
As Assistant Development Manager, you will contribute to our vision of being the UK's favourite residential property manager by: Demonstrating the values in all aspects of your work and communication, to develop strong relationships and enhance work quality. Ensuring the site is well maintained always providing a clean and secure environment for residents and guests. Supporting the Development Manager to keep health and safety standards to a maximum.
Main Responsibilities
Provide timely Planned Preventative Maintenance and Reactive Maintenance support to the Development. Liaise with and provide access to authorised contractors and tradesmen, notifying the Development Manager of start / completion of work accordingly.
Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI's and SLA's are met.
Monitor performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required.
Assisting with the drafting, control and reporting of the service charge budget and expenditure for the development.
In conjunction with the development manager, participating in all customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes.
Effective liaison with customers; communicating operational issues on a daily basis, attending to any issues and enquires and ensuring matters are resolved.
Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe.
Support with the monitoring and supervision of contractors, carrying out works on and around the development.
Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame. Ensuring reactive/planned works are conducted to a high quality.
To ensure all irregular incidents are investigated and reported to the development manager. To provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary.
Defect management
Carry out regular inspection audits of the site and take/organise remedial action if and when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set.
Ideal candidate
Property Administrator background
Residential experience
High level of organisational skills
Management experience
Benefits:
Career progression
25 days annual eave
4% pension scheme
Critical Illness
Private health care
Cycle to work scheme
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