Overview
Tesco Colleague - Phone Shops - Birmingham New Street Express. Location: Birmingham, England, United Kingdom.
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Availability
We offer a minimum guaranteed hours policy of 12 hours per week for new colleagues joining Tesco Mobile. Your contracted hours will be scheduled within advertised times and you will receive 3 weeks notice of your shifts. We aim to support flexibility if your availability closely matches, but not exactly, the advertised times.
Times (example schedule):
* Mon: 09:00:00 – 17:00:00
* Tue: 12:00:00 – 19:00:00
* Thu: 09:00:00 – 14:00:00
* Sat: 09:00:00 – 14:00:00
Pay and benefits
Colleague rate of pay starts from £12.87 per hour; increases to £14.08 per hour for stores inside the M25. Additional payments may apply depending on location.
What’s in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Colleague discounts on handsets and SIMs; well-being resources; life cover and pension with employer contributions
* Access to colleague networks and exclusive benefits
Responsibilities
* Deliver a great shopping trip for customers, follow opening and closing routines, ensure facilities are in good working order, and listen for/act on customer feedback.
* Present a professional impression, model high standards of dress, and be ready to serve customers.
* Demonstrate helpful and friendly service, maintain a positive service culture, and act in customers’ best interests.
* Maintain legal compliance and safe routines in your department, and demonstrate due diligence.
* Assist your manager to control costs, maintain stock accuracy, and support stock control routines.
Qualifications
* A passion for delivering great service with a smile
* Motivation to work in a sales and service environment
* Ability to adapt to a fast-paced, ever-changing environment
* A passion for human connection and teamwork
* Reliability: punctual, well-presented, and a brand ambassador
About Us
Our vision is to become every customer’s favourite way to shop. Tesco’s core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and to providing a fully inclusive and accessible recruitment process.
We welcome flexible working discussions and support for colleagues through various life moments. We’re proud to be Disability Confident Leader.
Please note: Tesco recruitment complies with age requirements and role specifics for certain shifts and locations. Some roles may close earlier than the advertised date during high-volume periods.
Additional information
* Job location: Birmingham, England, United Kingdom
* Job function: Other
* Industry: Retail
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