Join to apply for the Security Officer role at Mitie Cleaning & Hygiene Services
Security Officer required for prestigious contract in York, the ideal candidate will be required to work a shift pattern of days, nights and weekends in a front of house role. The ideal candidate will need to be computer literate and possess good communication skills.
Job Overview
* Protect our customer's property, people, and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
* Deliver results that meet or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* Undertake additional training to ensure continuous self‑development.
Main Duties
Operations
* Ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
* Proactively review the published Assignment Instructions, suggesting amendments that improve the level of service.
* Maintain a front‑line licence in either Security Guarding or Door Supervision, worn at all times; also hold the required CCTV PSS SIA Licence.
* Comply with all legal obligations and safety requirements of the role.
* Follow instructions and procedures without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training for continuous self‑development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge through continued professional development.
* Renew licence 16 weeks before expiry.
Security and Health & Safety
* Identify and immediately report any Health & Safety hazards or potential hazards on site.
* Stay alert to threats or changes within the work environment to reduce risks.
* Use common sense and initiative by involving others if a situation becomes threatening.
* Maintain professional conduct in difficult situations and with challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident.
* Demo commitment to Mitie and the client.
* Ensure check calls are performed at the allocated time slot as stipulated in the Assignment Instructions (AI's).
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA Licence
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We offer a virtual GP, financial well‑being assistance, a Salary Finance scheme, and partner discounts through our MiDeals platform. You can also participate in a cycle‑to‑work scheme, choose dental insurance, dining cards, coffee clubs, and more via the Choices platform.
Life cover is the greater of your equivalent annual salary or £10,000, giving peace of mind for your dependants.
We also offer a share plan, Mitie Stars recognition, and cash prizes each month.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and require reasonable adjustments, please let us know.
Since 1987, Mitie’s 76,000 employees have been maintaining global facilities for leading organisations.
Join our Mitie Team.
Together our diversity makes us stronger.
* Apply Now
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