Housing Options Team Leader Solihull / Birmingham £28.21 LTD Per Hour 12 Week Temporary Contract Service Care Solutions are currently recruiting for an experienced Housing Options Team Leader to join a busy Homelessness Service on a temporary basis for an initial 12 week contract. This is a key frontline leadership role covering the front-facing homelessness service, managing operational delivery whilst supporting officers and advisers with complex casework. The role is full-time and will require attendance in the office up to 3 days per week based in Chelmsley Wood, Birmingham. The Role • Lead and support a frontline Housing Options and Homelessness team • Provide operational oversight across homelessness prevention and relief services • Support officers and advisers with complex homelessness casework and decision making • Ensure statutory duties are delivered in line with legislation and best practice • Monitor performance, case quality and service standards across the team • Conduct supervision, coaching and support staff development • Work collaboratively with internal departments and external agencies to prevent and relieve homelessness • Contribute towards service improvement and effective service delivery Requirements • Significant experience within Housing Options and Homelessness services • Previous experience supervising or managing frontline housing staff &bu...