We're delighted to be working with a National insurance broker who are looking to recruit an experienced Commercial Account Handler to join their growing team in Stoke-on-Trent.
This is a fantastic opportunity for someone who enjoys managing client relationships and delivering exceptional service within a supportive, forward-thinking business that values its people and rewards expertise.
The Role:
As a Commercial Account Handler, you'll be responsible for managing a portfolio of commercial clients, ensuring renewals, mid-term adjustments, and day-to-day queries are handled promptly and professionally. You'll work closely with Account Executives, supporting them in maintaining and developing key client relationships.
Key Responsibilities:
* Managing renewals, amendments, and client servicing across a range of commercial accounts
* Preparing documentation, renewal reports, and presentations
* Negotiating with insurers to secure competitive and comprehensive cover
* Assisting Account Executives with client meetings and development opportunities
* Ensuring all activity meets FCA and internal compliance standards
* Building strong relationships with clients and insurer partners
About You:
* Experience in commercial insurance broking (SME or mid-market level)
* Good technical knowledge of commercial classes such as property, liability, motor, and combined
* Excellent communication and client relationship skills
* Confident managing your own workload and prioritising effectively
* Acturis or similar broking system experience desirable
* Cert CII qualified or working towards
What's on Offer:
* Salary: £35,000 - £45,000, depending on experience
* Hybrid working flexibility
* 25 days holiday plus bank holidays
* Pension scheme and life assurance
* Professional development and CII qualification support
* Friendly, professional working environment with real progression opportunities
This is a great opportunity for an experienced Commercial Account Handler to join a respected independent broker in Stoke-on-Trent, manage a varied book of clients, and develop their career in a supportive and growing team.
Apply today or contact us for a confidential conversation.