Sales & CRM Coordinator
A leading property developer have a requirement for a Sales & CRM Coordinator to join their team on a 2 year fixed term contract basis (30 hours per week).
Sales & CRM Coordinator role
Working closely with the with the New Homes Manager you will support the central Residential Team by ensuring seamless contract progression, robust compliance, and consistent administrative and handover processes across all sales projects, ensuring an excellent experience for homebuyers and stakeholders.
Duties and responsibilities:
Maintain a well organised and accurate filing system, ensuring high standards of administrative management.
Act as the custodian of the CRM system and dashboards, ensuring all data is accurate, up to date, and fit for reporting.
Support and deliver ongoing training for on‑site sales teams to ensure consistent system use and adherence to processes.
Apply strong GDPR knowledge to ensure full compliance with data protection requirements, including overseeing the correct handling, management, and deletion of personal data.
Ensure compliance with the New Homes Quality Code, Consumer Code for Home Builders, and any new or emerging legislation, both internally and with external partners including third-party sales teams.
Lead on compliance with residential protocols and contracts, coordinating with internal and external stakeholders on handover procedures relating to the Residential Team.
Act as the primary interface between the company and legal representatives throughout the sales journey-from offer to completion-ensuring all documentation and information is accurate, complete, and up to date.
Respond to, and where necessary direct, queries from Sales Advisors and external agents.
Produce regular and ad‑hoc sales reports for assigned projects, supporting Residential colleagues with relevant insights.
Work collaboratively with the Residential Sales Teams across the North and South to ensure a unified and consistent approach to departmental objectives.
Serve as the administrator for warranty insurance portals such as Premier Guarantee and NHBC.
Oversee notifications to utility providers, council tax authorities, Managing Agents, and other parties as required at legal completion.
Undertake any other tasks required to ensure the efficient and effective delivery of the role.
Skills & experience:
Knowledge of the housing market and conveyancing rocess would be desirable
Experience of working in a sales targeted environment.
Experience of building effective working relationships within a team
A dynamic and proactive approach is essential
A patient and tenacious approach to all aspects of the role
Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) and the ability to adapt to new systems
Positive and self-motivated
Excellent communication and interpersonal skills
What's on offer?
The company are offering a competitive salary (dependant on experience), company bonus scheme, 30 hours per week, pension scheme, life assurance, 25 days leave (increases with services) and various other company benefits.
If you are interested in the role and would like to apply, please contact Deena at Fawkes & Reece or apply via the link