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Employer: NFU Mutual | Location: Kendal | Salary: Dependant on experience | Full Time position | Closing date: 19 Jun 2025
View more categories | View less categories | Sector: Sales and Business Development | Contract Type: Permanent | Hours: Full Time
The Role
Commercial Account Handler - SA Kitching, CJ Davies & C James, Kendal NFU Mutual Agency
Salary: Dependant on experience | Position: Full Time | Contract: Permanent | Location: Kendal | Hours: Monday to Friday, 9am to 5pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions, and investments. With over 110 years of experience, we prioritize excellent customer service and effective business management. As a mutual, supporting our customers and paying claims is our priority. We are a top ten UK insurance company and the largest rural insurer, with over 250 local offices.
About the Agency
As a local NFU Mutual agency, we deliver first-class service and sell our product range across the region, focusing on honesty, integrity, and trust. We value a personal approach to customer service. An exciting opportunity has arisen within the Kendal Agency.
About the Role
* Providing support to agency Partners and clients, managing renewals, administration, and processing insurance policies.
* Managing your own book of renewals, including farms, businesses, and personal insurances.
* Offering first-class service and demonstrating our expertise.
* Handling enquiries, quotations, policy changes, sales, and administrative tasks proactively.
* Advising on products to ensure comprehensive client protection, including financial and risk management options.
* Liaising with underwriters and stakeholders to meet customer needs.
* Building and maintaining long-term client relationships.
* Ensuring business transactions comply with FCA requirements with a customer-centric approach.
About You
* Excellent communication skills, both written and verbal, face-to-face and on the phone.
* Attention to detail and organizational skills.
* Ability to meet deadlines in a compliant environment and manage complex workloads.
* Strong IT skills, especially Microsoft Office, and adaptability to new systems.
* Hardworking team player with problem-solving skills and integrity.
* Aiming to excel and develop within the role.
* Experience in commercial insurance is advantageous but not essential; full training provided.
Qualifications Required
Minimum of 5 GCSEs (or equivalent), including Maths and English, or equivalent experience.
Please apply via email with your CV to: mike_hunter@nfumutual.co.uk
Application Deadline
Closing date: 20th June 2025
Note: You will be employed by agents of NFU Mutual, not directly by NFU Mutual.
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