IT Support Team Lead Bradford
12-Month Fixed Term Contract
£40,000 - £45,000 + great benefits
An experienced IT Support Team Lead is required to join a well-established organisation for an initial period of 12-months. You will be leading a multi-site IT team, ensuring service targets are being met and all processes are followed by the team. As a proven leader, you will provide clarity, feedback, coaching, and development while continuously seeking to enhance performance of the IT Team.
As the Service Desk Lead, you will ensure all requests are logged and managed to completion on the service management tool whilst also guaranteeing that IT systems, services and resources enable compliance with relevant standards / policies.
This IT Team Lead role will expect you to deliver effective incident management, problem management, change management and other ITIL lifecycle processes as required. As is expected in this type of role, you will implement best practices across the IT service lifecycle.
Package:
* 37.5 hours per week
* 31 days holidays plus bank holidays
* Well above average employer pension contribution, professional development, cash health plan, salary sacrifice schemes (lifestyle benefits and discounts)
Technical requirements:
1. Previous experience leading IT teams
2. Windo...