Branch Manager - Worcester Flagship Branch
Who We Are
We are the UK's largest builders' merchant, with over 500 branches supplying everything from timber and bricks to kitchens, tools, and equipment. We are a supportive team offering fantastic career opportunities and the chance to develop new skills. Whether you're in the office, on the shop floor, or handling deliveries, there's a place for you to grow. Join us today and discover why we're the trusted choice for builders nationwide!
What You’ll Be Doing
As the go-to person at our Worcester flagship branch, you’ll lead a fantastic team of 26 people and manage a fleet of 4 HGVs. This fast-paced, rewarding role puts you right in the action with our team, which includes a Benchmarx kitchen crew and a full tool hire operation.
You will be responsible for building strong relationships with our customers and ensuring the branch stays profitable and runs like clockwork. You'll drive our success by smashing sales targets, boosting profit, and ensuring the team delivers top-notch service, with safety at the heart of everything. This is a high-sales-volume branch, and we are looking for a commercial leader to manage and grow our significant revenue streams. You will also work closely with the regional directors to coordinate sales, purchasing, distribution, warehousing, yard operations, and drive overall branch efficiency.
What’s In It For You?
Joining the UK’s largest builders' merchant means endless growth opportunities. You’ll be part of a supportive team where your skills truly matter. With over 500 branches nationwide, there's always room to learn, progress, and make a real impact.
We offer:
1. Competitive salary with performance-based bonuses
2. Save-as-you-earn & Buy-as-you-earn schemes
3. Generous pension scheme
4. Exclusive discounts across various businesses (including 20% off at Toolstation)
5. Wellbeing support to help you feel your best
6. MyPerks discounts at top retailers, restaurants, and more!
Working hours: Monday-Friday, 7:30 am - 5:00 pm, with two Saturdays every 4 weeks (8:00 am - 12:00 pm). Enjoy your weekends off!
What You’ll Be Responsible For
7. Leading a High-Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.
8. Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day-to-day operations.
9. Customer-First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.
10. Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.
11. Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.
Who You Are
We are looking for a high-quality senior manager who embodies the following traits:
12. A Strong Leader: You know how to motivate, delegate, and develop your team, empowering them to take ownership.
13. Commercially Minded: You treat the branch like your own business, making informed decisions that benefit both the customer and the branch.
14. Financially Literate: You can use financial and statistical data to drive business success.
15. A Culture Builder: You create an inclusive and positive environment that motivates the team and keeps customers coming back.
16. Skilled Communicator: You build strong relationships with both customers and colleagues.
17. Competitively Aware: You stay informed about competitors and use that knowledge to drive success.
How to Apply
Ready to be part of something big? Apply now and join a company that values its people. We can’t wait to hear from you!
We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed.
If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a criminal record check (basic DBS), adverse financial check, media search & occupational history review. We do this to ensure we’re keeping both our business and customers safe, and we appreciate your understanding.