Position - Technical Service Support Manager £52k base + £4k bonus (hybrid work from home and office 2 out of 5 days then 3 out of 5 days alternate weeks) OFF THE TOOLS Company - Large National domestic heating service provider with a national team of service engineers Location - Birmingham Industry - Domestic Heating, Boilers, Heat Pumps, Desired Experience - Domestic heating service background, fault find and fix on boilers and ideally heat pumps, especially air source heat pumps (ASHP’s). The Role A leading national domestic heating service provider seeks an experienced Technical Support Manager to add to their heating service division. The successful candidate will oversee a team of Technical Support Engineers that support their national field based Service Engineer Team on any advanced boiler or heat pump technical queries or problems they may have on site across all the main boiler and air source heat pump manufacturers. This is a unique hybrid role that is office and home based working remotely overseeing a growing team of Technical Service Engineers. Experience Required You will have extensive previous hands-on experience servicing, fault find and fix on domestic heating systems including boilers and ideally heat pumps. Excellent communication skills are required as you will be advising service engineers from a variety of different backgrounds and intermediate to advanced levels of experience. Heatin...