Customer Team Leader
Location: 10 Dungannon Street, Moy, BT71 7SH
Pay: £14.48 per hour
Contract: 20 hours per week + regular overtime, permanent part‑time contract
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Role includes working in our in‑store bakery.
Responsibilities
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, and in our in‑store bakery supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth
Qualifications
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
* Age 18+ to authorise age‑related sales
Benefits
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to your pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments, and colleague support programme
* Market‑leading policies to help you through life's big moments
Equal Opportunity
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We are proud to be part of the Disability Confidence scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.
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